Bosnia & Herzegovina: tracing a scholarship or education funding payment missing from the receiving account

A scholarship or education funding payment marked as sent is not necessarily available in the student’s account. The student recipient checks their own receiving details and payment reference; the responsible payer, such as the grant agency or university, requests a trace from its sending bank.

Apply the local route to your case

When my funding payment is missing, what should I verify and which responsible payer should request the bank trace? Search Bosnian funding by institution and mobility type, not by a generic country scholarship claim. Džemal Bijedić University's Mostar international office lists routes such as Erasmus+ and CEEPUS separately, with eligibility governed by each network. A semester exchange grant is not funding for an entire degree. Check your home institution's agreement, nomination requirements and coverage, then identify remaining travel, insurance, rent and living expenses in writing. Check the application and document record with the named office. If instructions conflict, request a written clarification referring to the current official page, and retain the answer in your file.

• Check nationality, programme, application year and nomination rules in the UNSA International Relations Office call.
• Separate a submission receipt from an award letter and document amount, period and payment conditions.
• Plan bridging funds if the scholarship pays after rent is due or financial evidence is required.

Steps for this specific problem

1. Keep the payment receipt, transaction reference, currency and date together. Ask which student or application reference the institution uses to reconcile payments before assuming that another payment is necessary.
2. Compare the beneficiary’s legal name and bank details with the institution’s official payment instructions. Ask the payer or bank to trace and reconcile the first transaction before sending the same amount again, keeping all references in one record.
3. Compare the exact Latin-script name, date of birth and passport number across the passport, portal record and offer. Use the official correction route for discrepancies rather than editing an issued document yourself.
4. Ask the responsible office to confirm your deadline and accepted correction channel in writing. Check the time zone, upload constraints and evidence of receipt instead of relying only on the date shown in a group message.
5. If the published response period has passed, send one concise status request with the case reference and practical deadline. Follow the official escalation or review route instead of opening repeated duplicate applications or assuming silence means approval.
6. Keep one dated record of submissions and replies. Redact unnecessary personal information when asking for help, and never give group members your passwords, payment credentials or uncontrolled copies of identity documents.

The linked procedure to check

There is no single recognition decision-maker for every Bosnian application. CIP provides information and guidance; responsibility can rest with education authorities or higher-education institutions depending on purpose and location. Ask your receiving faculty which body assesses your previous education. School-entry recognition, admission to postgraduate study and professional recognition are not interchangeable files. Confirm the correct route before commissioning translations or document certification. Check the application and document record with the named office. If instructions conflict, request a written clarification referring to the current official page, and retain the answer in your file.

A common decision point

When my funding payment is missing, what should I verify and which responsible payer should request the bank trace?

The student checks receiving details and the reference with the funding office. The actual payer requests a trace from its sending bank; if the student sent the payment, that responsibility is theirs. Share the trace with the receiving bank and establish the original payment’s status before correction or resending.

Requirements change. Before applying or paying, use the current call at the linked source and obtain the institution's written confirmation.